FREQUENTLY ASKED QUESTIONS

Click here to download the 7" Display's user guide.
It is recommended that you use a USB drive that is 32GB and in exFAT® format. For help, read Formatting a USB to FAT32 or exFAT®.

You can update your display via USB flash drive. Different procedures exist based on your type of display:

For models 2019 and newer, follow this step-by-step guide to get started.

For models 2017-2018, follow this step-by-step guide to get started.

For models with the 4.3" PIDD, follow this step-by-step guide to get started.
It is recommended that you update your map data based on the following cadence:

Once every five years for base maps.

Once every riding season for trail data and Points of Interest (POIs).

You can update your map's data via USB flash drive. Different procedures exist based on your type of display:

For models 2019 and newer, follow this step-by-step guide to get started.

For models 2017-2018, follow this step-by-step guide to get started.

For models with the 4.3" PIDD, follow this step-by-step guide to get started.
On your display, select Maps and locate the navigation arrow. If the arrow is gray, power cycle the vehicle and move to an area with an unobstructed overhead view. Once the navigation arrow turns red, the display has acquired GPS signal. If problems persist, check connections on the GPS receiver on the display or see your dealer.

For the 7" Display specifically, determine how many satellites are connected. Select Main Menu > Vehicle Settings > GPS Status to see how many satellites are currently connected. If the status has less than four satellites shown, move to an area with an unobstructed overhead view. If problems persist, check connections on the GPS antenna on the display or see your dealer.
Syncing your data to your account allows RIDE COMMAND information to be shared between the RIDE COMMAND website, the app and your vehicle's display. Syncing ensures that your data has been backed up to a secondary location and is then viewable on all touchpoints. Tracked rides, waypoints, and planned routes can be synced to and from your account. To learn more about synching your data, read here.
To learn how to pair your smartphone to a 2017-2018, SxS 7" Display powered by RIDE COMMAND, read this step-by-step guide.

To learn how to pair your smartphone to a 2019 or newer, SxS 7" Display powered by RIDE COMMAND, read this step-by-step guide.

To learn how to pair your smartphone to an ATV 7" Display powered by RIDE COMMAND, read this step-by-step guide.
RIDE COMMAND+ delivers all the great features of RIDE COMMAND with a whole new level of connectivity, including remote vehicle location services, vehicle health monitoring and more.

RIDE COMMAND+ is a subscription-based service. When you purchase a new vehicle that comes with RIDE COMMAND+ pre-installed, you receive a complimentary 3-year subscription to RIDE COMMAND+. If you purchase the RIDE COMMAND+ Plug-In as an accessory, you receive a complimentary 1-year subscription. At the end of the complimentary period, RIDE COMMAND+ must be renewed on a yearly basis.
To unlock vehicle connected services, you must perform a proof of possession procedure that will activate the RIDE COMMAND+ Plug-In on your vehicle. To learn how to activate, read this step-by-step guide.
By logging in to your Polaris account and viewing My Profile, you'll be able to see all past, current and future subscriptions, payment information and more. View subscription details by visiting here.
If your vehicle is equipped with a display, you can use the Diagnostics menu in Vehicle Settings for more information and guidance on what to do when an error code is displayed. Additonally, visit the Error Code Lookup tool on the RIDE COMMAND website for more detailed information. Please note that the Error Code Lookup only works with vehicles equipped with RIDE COMMAND technology. If problems, persist, visit your dealer.